In some cases, despite exhausting all remedies with the IRS, the IRS won't get back to us or won't help the taxpayer with an urgent situation that is causing an immediate hardship. In that case, the IRS has an ombudsman's type office in the Taxpayer Advocate Service "TAS". The IRS Taxpayer Advocate Service is there to assist taxpayers when all other options have failed and can't get a response from IRS.
To get this assistance a Form 911, Request for Taxpayer Assistance, is filed with the local Taxpayer Advocate's Office wherein you state the issues you are experiencing and the hardship it is creating. The Taxpayer Advocate will then look into the matter and provide you with either a resolution or a direct person with the IRS to work with on the matter.
At Carr Law we have had to get the Taxpayer Advocate Service involved in several occasions. For example, in one case an Offer in Compromise was returned, however the reason given was vague. We attempted to contact the IRS Offer Examiner assigned to the case to get more explanation so we could get the offer either reinstated or if had to re-file another offer what we needed to do to ensure not returned again, however we never heard back the Offer in Compromise Unit. Therefore, we requested taxpayer advocate assistance, wherein the taxpayer advocate was able in this case to get in touch directly with the IRS Offer in Compromise unit and advise why it was returned exactly and we were able to then advise the taxpayer of what was needed to resolve this matter. Therefore, the Taxpayer Advocate Service can play a vital role is helping a taxpayer in some cases resolve their tax issue. Contact Carr Law today to see if getting the Taxpayer Advocate Service involved may be what is needed to finally resolve your tax matter.
Taxpayer Advocate Request